PRIVACY POLICY
Imaginereel Productions Privacy Policy
We are committed to safeguarding the privacy of our website visitors,
service users, individual customers and customer personnel.
This privacy policy will explain how Imaginereel Productions Ltd uses the
personal data we collect from you when you use our website.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
Imaginereel Productions Ltd collects the following data:
• Personal identification information (Name, email address, phone number, etc.)
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect your data?
You directly provide Imaginereel Productions Ltd with most of the data we collect. We collect data and process
data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message
boards or via email.
• Use or view our website via your browser's cookies.
Imaginereel Productions Ltd may also receive your data indirectly from the following sources:
• Social Media Platforms
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How will we use your data?
Imaginereel Productions Ltd collects your data so that we can:
• Process your order, manage your account.
• Email you with special offers on other products and services we think you might like.
• Keeping you up to date with competition and any other relevant news
If you agree, Imaginereel Productions Ltd will share your data with our partner companies so that they may
offer you their products and services.
• All or Any of our sponsors on our website
When Imaginereel Productions Ltd processes your registration or orders, it may send your data to, and also use the resulting
information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Imaginereel Productions Ltd is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Marketing
Imaginereel Productions Ltd would like to send you information about products and services of ours that we
think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop Imaginereel Productions Ltd from contacting you for marketing purposes
or giving your data to other members of the Imaginereel Productions Ltd Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Imaginereel Productions Ltd would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access - You have the right to request Imaginereel Productions Ltd for copies of your personal
data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Imaginereel Productions Ltd correct any
information you believe is inaccurate. You also have the right to request Imaginereel Productions Ltd to
complete information you believe is incomplete.
The right to erasure - You have the right to request that Imaginereel Productions Ltd erase your personal
data, under certain conditions.
The right to restrict processing - You have the right to request that Imaginereel Productions Ltd restrict the
processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Imaginereel Productions Ltd's processing
of your personal data, under certain conditions.
The right to data portability - You have the right to request that Imaginereel Productions Ltd transfer the
data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any
of these rights, please contact us at our email: info@imaginereel.com
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and
visitor behaviour information. When you visit our websites, we may collect information from you
automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Imaginereel Productions Ltd uses cookies in a range of ways to improve your experience on our website,
including:
• Keeping you signed in
• Understanding how you use our website
It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilising other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
What types of cookies do we use?
There are several different types of cookies, however, our website uses:
• Functionality - Imaginereel Productions Ltd uses these cookies so that we recognise you on our
website and remember your previously selected preferences. These could include what
language you prefer and the location you are in. A mix of first-party and third-party cookies
are used.
• Advertising - Imaginereel Productions Ltd uses these cookies to collect information about your visit to
our website, the content you viewed, the links you followed and information about your
browser, device, and your IP address. Imaginereel Productions Ltd sometimes shares some limited
aspects of this data with third parties for advertising purposes. We may also share online
data collected through cookies with our advertising partners. This means that when you
visit another website, you may be shown advertising based on your browsing patterns on
our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove
cookies from your browser. However, in a few cases, some of our website features may not
function as a result.
Privacy policies of other websites
The Imaginereel Productions Ltd website contains links to other websites. Our privacy policy applies only to
our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Imaginereel Productions Ltd keeps its privacy policy under regular review and places any updates on this web
page. This privacy policy was last updated on 1st September 2021.
How to contact us
If you have any questions about Imaginereel Productions Ltd's privacy policy, the data we hold on you, or you
would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@imaginereel.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Imaginereel Productions Ltd has not addressed your
concern in a satisfactory manner, you may contact the Information Commissioner's Office.
Call: 0303 123 1113
Email: dataprotectionfee@ico.org.uk
Address: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.
Website: www.ico.org.uk
You can also check wix Privacy Policy here